How fast can you respond?

Response times depend on your service agreement and severity. Our average on-site response is about 90 minutes, with a 4-hour maximum for covered calls. Many contract clients see same-day or next-business-day on-site visits for critical failures. We'll always give you a realistic window when you log the call.

Managed print (MPS)

Managed print services
in Metro Vancouver

Managed print services (MPS) bundle equipment, service and supplies into one predictable program — usually with per-page billing and proactive monitoring. It is built for offices that want fewer surprises on the print line of the budget.

Free fleet assessment Service details

What you get

Fleet control without
the spreadsheet chaos.

Right-size the fleet — move volume off expensive colour engines onto fit-for-purpose devices
Auto toner and supplies from our local stock so trays do not run dry mid-day
Per-page predictability instead of surprise break/fix invoices
Portal and meter reads so you see usage by device and department

Why Automation One

Local stock. Local techs.
Multi-brand.

We keep roughly 15,000 sq. ft. of parts and OEM toner in Vancouver and Burnaby. Technicians dispatch across Metro Vancouver for Canon, Xerox, Lexmark, FP and Ideal.MBM fleets — average on-site response about 90 minutes, with a 4-hour maximum for covered calls.

Call 604-255-6622 More FAQs

Managed print servicesin Metro Vancouver

Managed print services
in Metro Vancouver