Service & Support
Automation One helps companies optimize workflow through effective digital solutions and equipment
Proudly providing our clients with unsurpassed printing solutions since 1981
CANADIAN LEADER IN PRINT TECHNOLOGIES AND DIGITAL SOLUTIONS
We offer customized services for both SMEs and multinational enterprises that simplifies your life at every stage: from consulting to installation, from technical support to ongoing performance analysis, we take the lead to ensure optimum performance throughout the entire document life cycle.
SECURITY & CONFIDENTIALITY
Who We Are
Automation One Business Systems Inc. was founded in 1981 to market photocopier and facsimile systems and has since become the largest independent office equipment supplier in Metro Vancouver. Our board of directors, local to Vancouver, implement decisions on corporate direction, policies and procedures based on Metro Vancouver’s market place. In addition to our steady growth, Automation One has acquired the machine divisions of Corporate Express, Barr Business Systems and Gold Network Printing. Presently, our company serves over 10,000 clients, making Automation One a leading office equipment and solution provider in Metro Vancouver. Automation One Business Systems is an Authorized Dealer of Canon, Océ, Lexmark, IdealMBM and Francotyp Postalia office solutions.
PROVIDING THE BEST DIGITAL SOLUTIONS
With our unique approach to your organization’s specific digital needs, Automation One helps you implement innovative solutions customized to your corporate culture.
Automation One is an award winning company that will help launch your business to the next level in print technologies and digital solutions.
customer service and support
Automation One Business Systems has continually strived toward the highest level of customer service and support. Presently, our ratio of manufacturer trained service technicians to customer’s base accounts is well above the industry average. This ultimately results in a higher level of service and a response time that is significantly better than most firms in our industry. Our service, parts and toner departments are also centrally located at our office, so customers enjoy prompt and efficient service. Currently, Automation One has an average service response time in Vancouver well under 4 hours.
Automation One is an independent consultant focused on researching, testing and recommending best-in-class solutions for our customers. We examine each client’s environment and offer greater objectivity and more choice, since we are not limited to a single manufacturer or brand. In addition, Automation One provides solutions across the entire document lifecycle – from capture (Scan) to storage/retrieval (Document Workflow) and output (Email/Print/Copy)